Frequently Asked Question
What are the main features of The Great Escape Water Park?
The main features of Waterpark include:
- 16 slides
- Wave pool
- Rain Dance
- Kids Pool
- Toddler's Play area
Can we bring outside food and beverage?
No, you may not bring food from outside of the Park, as our package includes "Water Park Entry & Food" both.
What is the water park timing?
Monday to Saturday : 10.00 AM to 6:00 PM
Sunday : 9.00 AM to 6.00 PM
Monday to Sunday : 3.00 PM to 6:00 PM
Are changing areas and locker facilities available?
Yes, we have separate changing room for male & female, and lockers are available on rent.
What type of swim wear am I required to wear? And is it compulsory?
Swim wear must be of nylon/lycra clothes & compulsary on all attractions. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted.
Do Toddlers (ages 1-2) have to pay admission to the Water Park?
We have height criteria for kids; kids below height 3.3Ft will not be charged
Are lifeguards present at The Great Escape Water Park?
Yes, we have trained lifeguards on all slides & pools
Do you provide Group discount?
Yes, for Group discount you may contact our sales executives on 8554992350, 022-39296464
Is it possible that any of the attractions inside the Water Park can be closed on any given day?
It is possible for attractions to be closed due to mechanical or technical difficulties, inclement weather (including lightning or heavy rain). Refunds are not available due to closure of attractions for any reasons, however we make every effort to ensure the attractions are open for our guests enjoyment.
What are the other services you offer instead of one day picnic?
Apart from "One Day Picnic" we organise "Birthday Parties, Marriages, Marriage Anniversary, kitty Parties, Corporate outbound training, camping (min 40 pax)"
Also do you have night stay facility?
Are birthday/anniversary cakes allowed in the Water Park?
Yes, you may bring birthday/anniversary cakes
Do I have to pay if I am not going swimming or using the attractions?
Yes, everyone entering the park must pay admission.
Are credit cards and personal checks accepted?
All Credit/ Debit Cards are accepted. No personal checks are accepted. (inconvenience highly regretted in case any disturbance in phone lines therefore it is advisable to confirm the same during the enquiry)
What about water safety, first aid and lost and found facilities?
Max. depth of Wave pool is 5.5 Ft and max. depth of Kids pool is 1Ft, also we ensure that all drowning areas are closely monitored by lifeguards. A complete first aid station is centrally located in the park. Lost and found items will be kept in The Great Escape Office. The Great Escape is not responsible for lost, stolen or broken artifacts.
What about water quality in your water park?
We do chlorination everyday and maintain pH level 7.2 to 7.7.
Are alcohol and non-vegetarian available in the water park?
No, both are strictly prohibited
Where is your park located & How do I visit?
It is located in Virar (E), Parol Bhivandi Road; Nearest Railway station is Virar Station. You can see the "How to Reach" tab for more information