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FAQ

General Information

The waterpark is located at Parol - Bhiwandi Road, Off Vajreshwari Road, Bombay-Ahmedabad Highway, Virar (East), Thane, Maharashtra 401303

The waterpark is open from 10:00 AM to 6:00 PM, Monday to Saturday, 9:00 AM to 6:00PM on Sunday.

Yes, the waterpark is open throughout the year.

Yes, the waterpark hosts various events on Special days.

You can contact the waterpark via phone at +91 85549 92350 or email at info@greatescape.co.in

The waterpark spans over 12 acres, offering numerous attractions and facilities.

The best time to visit is during weekdays to avoid crowds, and early mornings for a full day of fun.

Yes, the waterpark has a maximum guest capacity to ensure safety and comfort. It’s recommended to book tickets in advance.

Ticketing and Pricing

Ticket prices vary: Currently Adults ₹899, Children ₹699, and Senior Citizens ₹699. Tuesday ₹699 and Thursday ₹649

Yes, discounts are available if booked from online and specific group bookings. Contact +91 85549 92350 to know more.

No, currently we do not offer a season pass

Yes, tickets can be purchased online through our official website for a hassle-free experience.

We accept cash, credit/debit cards, and digital payments such as UPI and e-wallets.

Yes, some rides have age and height restrictions for safety reasons, which are clearly mentioned at the entrance of each ride.

Children below 3.5 ft height will get a free entry

Yes, we offer discounts for corporate events and group bookings. Contact +91 85549 92350 to know more.

Facilities and Amenities

The waterpark offers changing rooms, lockers, food courts, first aid, parking, and more.

Yes, there are food stalls offering a variety of cuisines. Maximum food is incuded in the ticket price.

Outside food and drinks are not allowed inside the waterpark, but we have a wide range of food options available.

Yes, lockers are available for rent to secure your personal belongings. Rs 250 is required to rent a locker (Rs 150 charge and Rs 100 deposit which is refundable)

Yes, there is limited parking facility available on first come-first serve basis.

Yes, any lost items can be reported or claimed at the lost and found section at the waterpark

Yes, complimentary Wi-Fi is available throughout the waterpark.

Yes, swimsuits and towels are available for rent at the waterpark.

Safety and Rules

The waterpark adheres to strict safety protocols, including lifeguards at every pool, safety equipment, and regular maintenance checks.

Yes, certified lifeguards are on duty at all times during operating hours.

Yes, proper swimwear is required for all water attractions. Loose clothing, denim, and non-swim attire are not permitted.

Yes, there is a first aid center and trained medical staff available on-site.

Immediately notify a lifeguard or park staff, who will assist and direct you to the first aid center.

No, pets are not allowed inside the waterpark.

Smoking is prohibited inside the waterpark.

Weapons, alcohol, and outside food are prohibited inside the park.

Yes, each ride has specific safety rules and guidelines that must be followed. These are posted at the entrance of each ride.

Attractions and Rides

The waterpark features a variety of rides, including wave pools, high-speed slides, and children’s play areas.

Yes, there are several attractions designed specifically for young children.

Yes, the waterpark features a wave pool with varying wave patterns for all ages.

Yes, we have several high-speed and thrilling water slides for adrenaline seekers.

Yes, there are some dry attractions like dashing cars, and game arcades.

A detailed map of the waterpark is available on our official website.

All rides and attractions are inspected daily to ensure they meet safety standards.

Yes, some rides have height requirements, which are clearly marked at the entrance of each ride.

Dining and Food

The waterpark offers a variety of food, including Indian, Chinese, fast food, and healthy options.

Yes, we have a wide range of vegetarian and vegan dishes available at our food outlets.

No, Alcohol is strictly prohibited in our waterpark

Yes, water refill stations are available throughout the park to encourage guests to stay hydrated.

No, we do not provide non-vegetarian food.

It’s a policy change by the Management

Events and Parties

Yes, the waterpark offers birthday party packages that include entry, food, and reserved seating on availability.

Yes, we have special packages for corporate events, including team-building activities.

No, we do not have such facility.

Yes, we offer discounted rates and packages for school trips that include guided tours and meal options.

Decorations are allowed for private parties with prior approval from management.

Yes, we have live entertainment options, including DJs and bands, especially during events.

Accessibility and Special Needs

Yes, the waterpark is wheelchair accessible, with ramps and specially designed facilities.

Yes, certain rides and attractions are suitable for guests with disabilities. Please check with staff for more details.

Yes, our staff is trained to assist guests with special needs. Please inform us in advance if you require assistance.

Yes, accessible restrooms and changing rooms are available throughout the park.

No, we do not have a certain policy

No, service animals are not permitted in the waterpark.

Yes, there is a designated entrance for guests with disabilities to ensure easy access.

Weather and Seasonal Information

Relax and refresh with mountain views and perfect weather, creating a tranquil escape at our waterpark

The waterpark is usually less crowded during weekdays and off-peak seasons (monsoon months).

Our waterpark is open throughout the year for the guests convenience

Yes, there are changing rooms and storage areas to keep your belongings dry.

No, all pools at the waterpark are unheated but maintained at a comfortable temperature.

Yes, the waterpark is open on all public holidays, and special events may be held.

Yes, there are shaded areas available for hot days

Miscellaneous

Cameras and GoPros are generally not allowed on rides for safety reasons, but they can be used in designated areas.

No, as of now we do not have any loyalty or membership programmes

Guests are required to wear appropriate swimwear.

No, re-enter on the same day is not possible.

Yes, photography is allowed.

Yes, strollers and wheelchairs are available for rent at the entrance.

Yes, hand sanitizers and hygiene stations are available throughout the park.

Yes, guests must wear appropriate clothing and footwear in all dining areas.

No, we do not provide accommodation facility

Yes, there are certain slides which consists of tubes for adult which you can explore at our Waterpark