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Where is the waterpark located in Mumbai?
The waterpark is located at Parol - Bhiwandi Road, Off Vajreshwari Road, Bombay-Ahmedabad Highway, Virar (East), Thane, Maharashtra 401303
What are the operating hours of the waterpark?
The waterpark is open from 10:00 AM to 6:00 PM, Monday to Saturday, 9:00 AM to 6:00PM on Sunday.
Is the waterpark open year-round?
Yes, the waterpark is open throughout the year.
Are there any special events or days at the waterpark?
Yes, the waterpark hosts various events on Special days.
How can I contact the waterpark?
You can contact the waterpark via phone at +91 85549 92350 or email at info@greatescape.co.in
How large is the waterpark?
The waterpark spans over 12 acres, offering numerous attractions and facilities.
What is the best time to visit the waterpark?
The best time to visit is during weekdays to avoid crowds, and early mornings for a full day of fun.
Is there a limit on the number of guests allowed per day?
Yes, the waterpark has a maximum guest capacity to ensure safety and comfort. It’s recommended to book tickets in advance.
How much does a ticket to the waterpark cost?
Ticket prices vary: Currently Adults ₹899, Children ₹699, and Senior Citizens ₹699. Tuesday ₹699 and Thursday ₹649
Are there any discounts available on tickets?
Yes, discounts are available if booked from online and specific group bookings. Contact +91 85549 92350 to know more.
Do you offer a season pass?
No, currently we do not offer a season pass
Can I buy tickets online?
Yes, tickets can be purchased online through our official website for a hassle-free experience.
What payment methods are accepted?
We accept cash, credit/debit cards, and digital payments such as UPI and e-wallets.
Are there any age or height restrictions for certain attractions?
Yes, some rides have age and height restrictions for safety reasons, which are clearly mentioned at the entrance of each ride.
Do children under a certain age get free entry?
Children below 3.5 ft height will get a free entry
Do you offer corporate or group discounts?
Yes, we offer discounts for corporate events and group bookings. Contact +91 85549 92350 to know more.
What facilities are available at the waterpark?
The waterpark offers changing rooms, lockers, food courts, first aid, parking, and more.
Are there any restaurants or food stalls in the waterpark?
Yes, there are food stalls offering a variety of cuisines. Maximum food is incuded in the ticket price.
Can I bring my own food and drinks?
Outside food and drinks are not allowed inside the waterpark, but we have a wide range of food options available.
Do you provide lockers for personal belongings?
Yes, lockers are available for rent to secure your personal belongings. Rs 250 is required to rent a locker (Rs 150 charge and Rs 100 deposit which is refundable)
Is there a parking facility at the waterpark?
Yes, there is limited parking facility available on first come-first serve basis.
Do you have a lost and found section?
Yes, any lost items can be reported or claimed at the lost and found section at the waterpark
Is there Wi-Fi available in the waterpark?
Yes, complimentary Wi-Fi is available throughout the waterpark.
Do you offer rental swimsuits and towels?
Yes, swimsuits and towels are available for rent at the waterpark.
What safety measures are in place at the waterpark?
The waterpark adheres to strict safety protocols, including lifeguards at every pool, safety equipment, and regular maintenance checks.
Do you have lifeguards on duty?
Yes, certified lifeguards are on duty at all times during operating hours.
Are there any specific dress code requirements?
Yes, proper swimwear is required for all water attractions. Loose clothing, denim, and non-swim attire are not permitted.
Is there a medical facility on-site?
Yes, there is a first aid center and trained medical staff available on-site.
What should I do if I or someone else gets injured?
Immediately notify a lifeguard or park staff, who will assist and direct you to the first aid center.
Are pets allowed in the waterpark?
No, pets are not allowed inside the waterpark.
Can I smoke inside the waterpark?
Smoking is prohibited inside the waterpark.
What items are prohibited inside the waterpark?
Weapons, alcohol, and outside food are prohibited inside the park.
Are there specific rules for using the rides?
Yes, each ride has specific safety rules and guidelines that must be followed. These are posted at the entrance of each ride.
What types of rides and attractions are available?
The waterpark features a variety of rides, including wave pools, high-speed slides, and children’s play areas.
Are there any rides suitable for young children?
Yes, there are several attractions designed specifically for young children.
Is there a wave pool at the waterpark?
Yes, the waterpark features a wave pool with varying wave patterns for all ages.
Do you have any thrill rides?
Yes, we have several high-speed and thrilling water slides for adrenaline seekers.
Are there any dry attractions available?
Yes, there are some dry attractions like dashing cars, and game arcades.
Can I see a map of the waterpark?
A detailed map of the waterpark is available on our official website.
How often are the rides inspected?
All rides and attractions are inspected daily to ensure they meet safety standards.
Is there a height requirement for any of the rides?
Yes, some rides have height requirements, which are clearly marked at the entrance of each ride.
What kind of food is available at the waterpark?
The waterpark offers a variety of food, including Indian, Chinese, fast food, and healthy options.
Are there vegetarian and vegan options available?
Yes, we have a wide range of vegetarian and vegan dishes available at our food outlets.
Is alcohol served at the waterpark?
No, Alcohol is strictly prohibited in our waterpark
Do you have a water refill station?
Yes, water refill stations are available throughout the park to encourage guests to stay hydrated.
Do you provide Non-vegetarian food?
No, we do not provide non-vegetarian food.
Why Candy floss and Gola are chargeable now?
It’s a policy change by the Management
Can I host a birthday party at the waterpark?
Yes, the waterpark offers birthday party packages that include entry, food, and reserved seating on availability.
Do you offer corporate event packages?
Yes, we have special packages for corporate events, including team-building activities.
Is it possible to rent the entire park for a private event?
No, we do not have such facility.
Are there any special packages for school trips?
Yes, we offer discounted rates and packages for school trips that include guided tours and meal options.
Can I bring decorations for a party?
Decorations are allowed for private parties with prior approval from management.
Do you have entertainment options like DJs or live music?
Yes, we have live entertainment options, including DJs and bands, especially during events.
Is the waterpark accessible for wheelchair users?
Yes, the waterpark is wheelchair accessible, with ramps and specially designed facilities.
Are there any rides suitable for guests with disabilities?
Yes, certain rides and attractions are suitable for guests with disabilities. Please check with staff for more details.
Do you provide assistance for guests with special needs?
Yes, our staff is trained to assist guests with special needs. Please inform us in advance if you require assistance.
Are there accessible restrooms and changing rooms?
Yes, accessible restrooms and changing rooms are available throughout the park.
Do you offer discounts for differently-abled guests?
No, we do not have a certain policy
Are service animals allowed in the waterpark?
No, service animals are not permitted in the waterpark.
Is there a special entrance for guests with disabilities?
Yes, there is a designated entrance for guests with disabilities to ensure easy access.
What is the weather like at the waterpark?
Relax and refresh with mountain views and perfect weather, creating a tranquil escape at our waterpark
Are there any specific seasons when the park is less crowded?
The waterpark is usually less crowded during weekdays and off-peak seasons (monsoon months).
What happens if it rains during my visit?
Our waterpark is open throughout the year for the guests convenience
Is there a place to store wet clothing after swimming?
Yes, there are changing rooms and storage areas to keep your belongings dry.
Are there any heated pools available?
No, all pools at the waterpark are unheated but maintained at a comfortable temperature.
Is the waterpark open during public holidays?
Yes, the waterpark is open on all public holidays, and special events may be held.
Do you have shaded areas for hot days?
Yes, there are shaded areas available for hot days
Can I bring a camera or GoPro on rides?
Cameras and GoPros are generally not allowed on rides for safety reasons, but they can be used in designated areas.
Do you offer any loyalty programs or memberships?
No, as of now we do not have any loyalty or membership programmes
Is there a dress code for entering the waterpark?
Guests are required to wear appropriate swimwear.
Can I leave and re-enter the waterpark on the same day?
No, re-enter on the same day is not possible.
Is photography allowed in the waterpark?
Yes, photography is allowed.
Can I rent a stroller or wheelchair?
Yes, strollers and wheelchairs are available for rent at the entrance.
Do you provide hand sanitizers or other hygiene facilities?
Yes, hand sanitizers and hygiene stations are available throughout the park.
Is there a dress code for dining areas?
Yes, guests must wear appropriate clothing and footwear in all dining areas.
Do you have accomodation facility available at your park
No, we do not provide accommodation facility
Do we have any rides or slides which consist of Tubes for adults ?
Yes, there are certain slides which consists of tubes for adult which you can explore at our Waterpark
Parking
Parking
Food & Drinks
Food & Drinks
Lockers
Lockers
First Aid
First Aid
Ambulance
Ambulance
Wheel Chair
Wheel Chair
Changing Room
Changing Room
Shopping
Shopping
Women's Safety
Women's Safety
Tent
Tent
Selfie Corner
Selfie Corner
Kids Area
Kids Area
Can we get non-veg food?
No, We serve only PURE VEGETARIAN FOOD.
Is parking available at park?
Limited Free Parking are available on FIRST-COME-FIRST Basis.
Are outside food allowed inside the park?
No, As we have inhouse delicious food arrangements within the ticket price.
