Terms And Conditions

  • TICKETING -

    • Senior Citizens need to carry valid age proof ID to avail the benefit.
    • Please carry the printout of E- ticket & exchange it for a valid park entry wrist band.
    • In case of Debit/credit card payments , it is also mandatory to carry the same card from which booking was made
    • Tickets once booked cannot be exchanged / cancelled or refunded even in case of lost or stolen, and will be void if altered..
    • No two offers/promotions can be clubbed.
    • Prices are standard for child, adult, senior citizens.
    • Rates , terms and entry are subject to change ,without prior notice
    • Free entry is applicable for children below height of 3.3 ft & 3.3 ft to 4.6ft is considered as child ticket and after 4.6 ft and above are considered adult ticket.
    • Prices offered and days defined as weekday/weekend/peak/non-peak are subject to change without prior notice.
    • Re- entry is not permitted after you exit from the park
    • By using the website to book tickets & all products listed , the guests agrees to all the terms and conditions mentioned above.
  • YOUR BELONGINGS -

    • You and your belongings are subject to security check .We reserve the right of not to allow an item into the park .Please take care of your own belongings, the management will not be responsible for any loss.
    • Weapons, outside food and beverages, alcohol , illegal drugs are strictly prohibited in the park.
    • The management shall not owe any responsibility for lost valuables, mishap, or any other damages.
    • Guests are informed that we may photograph / video graph /record feedbacks during their visits which may be used for promotional purposes for which no payment will be made to any person.
  • CLOTHING/COSTUMES/ATTIRE -

    • Nylon or lycra swim wear is mandatory.
    • New swim wear is available for purchase inside the park.
    • Please wear appropriate attire whilst inside the Park. Guests may buy appropriate swimwear, clothing from retail stores inside the Park
    • Proper attire must be worn at all times. Clothing with rude, vulgar or offensive language or graphics is not permitted. Park admission may be denied if clothing is deemed inappropriate by the management.
    • Appropriate swimwear, which is durable for use on the water slides/attractions, must be worn. Swimwear must be of lycra or nylon material. We do not accept any responsibility for any damage to swimwear. Management has the right to evict you from the ride/attraction, and the Park, if your attire is considered inappropriate or offensive
    • FACE COVERING REQUIRED IN DINING LOCATIONS,MERCHANDISE LOCATIONS AND WHILE EXIT,ALSO ENCOURAGE FACE COVERING WHILE WALKING THROUGHOUT THE PARK EXCEPT WHEN EXPERIENCING ATTRACTIONS OR POOLS FOR YOUR SAFETY.
    • WASH YOUR HANDS OFTEN WITH SOAP WATER
    • KEEP DISTANCE (2 MTRS) BETWEEN YOUR TRAVEL PARTY & OTHERS.
  • PARKINGS -

    • Vehicles are parked at the owners risks. Management takes no responsibilities for any damage caused to any vehicle using the car park. It’s purely subject to availability & first come first serve basis
  • LOCKERS -

    • At Great Escape lockers are available on first-come, first-serve basis on rental basis @ 100rs/day and 100 Rs deposit. If locker keys are lost guests shall be liable to pay a fine of Rs.100.
  • PARKINGS -

    • Vehicles are parked at the owners risks. Management takes no responsibilities for any damage caused to any vehicle using the car park. It’s purely subject to availability & first come first serve basis
  • SMOKING -

    • Smoking is prohibited inside the Park, except in designated smoking zones.
  • CODE OF CONDUCT -

    • Please be polite & courteous to fellow guests while waiting for attractions. Guests are not permitted to save places in queue or exit the queue & return to claim same place, for any reasons
    • Photography, videotaping, recording, broadcast or transmission for commercial purposes is prohibited
    • Do not engage in unsafe, illegal activities or offensive behaviour. It may result in expulsion from the Park without refund.
    • Do not interfere with the duties of the Park staff.
    • Do not disrupt any program, activity or facility at the Park.
    • Do not urinate or defecate on Park property. Please refer to the Park map for washrooms.
    • Do not deface, destroy, injure, misuse or remove any Park property. Do not litter. Do not distribute any printed material for marketing of any kind.
    • Posting notices, signs or any other objects on Park property is prohibited.
    • Do not engage in gambling.
    • Do not create noise through gadgets etc. so as to disturb the peace.
    • Do not enter restricted areas.
    • Do not conduct an unauthorized event, hold demonstrations or unauthorized public gatherings &, make speeches.
    • In case you notice any irregular activity or misconduct please report it to the Park staff.Consumption of alcohol is cause for ejection from the Park without refund.
  • SAFETY INSTRUCTIONS -

    • For your own safety & to avoid injury, you must comply with the instructions displayed & adhere to health ,height and weight requirements posted at each attraction. Due to your height or weight you may not be able to enjoy certain rides due to safety restraint.Please follow the warnings & instructions given by the ride operators.Please be aware of any health risk that may apply to a ride/slide/attraction/activity. This may include: heart problems, back problems, high blood pressure & pregnancy. This can also include those who have fainting spells, blackouts & dizziness.Utilize all safety devices to include safety harness & safety bars.Please be careful not to push or move ahead of others in the queue.
    • Guests using slides and other facilities shall utilize and enjoy it with caution and on own risks taking note of various warning notices displayed at different places within the park.
  • CANCELLATIONS/REFUNDS/CHARGEBACKS -

    • Cancellations/Refunds/Chargebacks: Partial cancellations or modifications are not permitted.No refunds are admissible on cancellation or alteration of park ticket.No-Show: Please note that the Park tickets are issued only for the date as mentioned thereon. These tickets cannot be used on any other date & no refunds shall be given for unused tickets.
    • Chargeback: No chargeback are permissible on unused tickets.
  • DISCLAIMER -

    • The management has put all efforts to keep all attractions operational; however it is possible that some of the rides or attractions may not be fully operational at all times due to technical/repairs & maintenance/electricity or power failure. The management are not responsible & does not assume any liability for any damage, loss, disappearance, theft, or any other form of alteration, physical or otherwise to your personal belongings. The use of Park facilities is entirely at your own risk.You are liable for any alteration or damage, loss, theft, physical or otherwise, to Park property caused by your negligence, omission or non-compliance to any of the rules & regulations of the Park.You may be photographed / video graphed during your visit to the Park & such photographs/video recordings may be used by the management for promotional purposes without any monetary compensation.Management reserves the right to amend the terms & conditions at its discretion without prior notice.
    • The management has put all efforts to keep all attractions operational; however it is possible that some of the rides or attractions may not be fully operational at all times due to technical/repairs & maintenance/electricity or power failure. The management are not responsible & does not assume any liability for any damage, loss, disappearance, theft, or any other form of alteration, physical or otherwise to your personal belongings. The use of Park facilities is entirely at your own risk.You are liable for any alteration or damage, loss, theft, physical or otherwise, to Park property caused by your negligence, omission or non-compliance to any of the rules & regulations of the Park.You may be photographed / video graphed during your visit to the Park & such photographs/video recordings may be used by the management for promotional purposes without any monetary compensation.Management reserves the right to amend the terms & conditions at its discretion without prior notice.

EMERGENCY:

In case of any relevant emergency, please contact our staff when in-Park OR
call +918554992350 - Expressway Emergency Number (for Accident Case & Help To Victims)